防騙指南 Safety Guide

保護自己,安全交收 · Stay safe when returning or claiming items

《搵返拉 FindbackHK》是免費平台,致力維護安全互信的社群。請花幾分鐘閱讀以下指南,學識識別詐騙手法,保護自己。

FindbackHK is a free platform. Please read the following guide to identify common scams and protect yourself.

🔴 常見詐騙手法 Common Scam Tactics

  • 冒認失主 Impersonating the Owner

    騙徒聲稱自己係物主,索取物品但無法描述物品細節。交還前必須要求對方說出物品獨特特徵。

    Scammers claim to be the owner without knowing item details. Always ask for specific characteristics before returning.

  • 索取費用 Demanding Payment

    要求先付「保管費」、「運費」或「手續費」才交還物品。FindbackHK 係完全免費平台,任何索取費用的要求都係詐騙。

    Any request for a "storage fee", "courier fee", or "handling fee" is a scam. FindbackHK is 100% free.

  • 釣魚連結 Phishing Links

    發送假冒銀行、付款或貨運追蹤的連結,目的係盜取你的帳號或信用卡資料。切勿點擊可疑連結。

    Never click suspicious links claiming to be payment, banking, or tracking sites. These steal your credentials.

  • 騙取個人資料 Identity Phishing

    以「核實身份」為由索取身份證號碼、銀行帳號或密碼。平台永遠不需要你的身份證或財務資料。

    No legitimate person needs your HKID number, bank account, or password to claim an item.

✅ 安全提示 Safety Tips

  • 在公共場所交收

    選擇地鐵站、商場、便利店或警署附近進行物品交接。Meet in busy public places like MTR stations or shopping malls.

  • 唔好接受任何付款要求

    FindbackHK 係免費平台,任何「費用」要求都係詐騙。Reject any request for payment — this platform is free.

  • 交還前核實物主身份

    問對方物品的顏色、品牌、特殊標記等細節。Ask specific questions about the item before returning it.

  • 如有懷疑,向警方舉報

    唔確定係咪詐騙?直接致電警察查詢,寧可多問一步。When in doubt, call the police before proceeding.

  • 唔好透露個人地址或財務資料

    在平台或聊天中唔需要分享你的住址、銀行帳號或密碼。Never share your home address, bank details, or passwords.

📞 求助途徑 Help Contacts

  • 🚔

    香港警察 Hong Kong Police

    999(緊急 Emergency) · 2527 7177(非緊急報案室 Non-emergency)

  • 🏛️

    消費者委員會 Consumer Council

    2929 2222

  • 📩

    FindbackHK 客服 Support

    findbackhk@gmail.com

🛡️ 若您發現有任何違規、冒認、欺詐或可疑行為,請立即透過「舉報」功能通知我們。We will act promptly to protect the community.